FAQs
Here is your full updated FAQ section with everything you’ve shared — including the newly updated answers for questions 2, 12, and 16:
1. What is Drip Over All?
Drip Over All is a bold and versatile streetwear brand redefining casual fashion. From tracksuits and T-shirts to statement jackets and custom pieces, we’re about quality, comfort, and self-expression — made for everyone, everywhere.
2. What sizes do you offer?
We offer a wide range of sizes — including smaller and larger options beyond the typical XS to 3XL. Whether you’re shopping for kids, slim fits, or oversized styles, we’ve got you covered. Size guides are coming soon, but if you need help now, email us at dripoverall@gmail.com.
3. How can I place an order?
Browse our online store, add your items to the cart, and follow the checkout steps. Direct purchases are also available — message us via Instagram (@dripoverall) or email for more info.
4. What payment methods do you accept?
We accept major debit/credit cards, PayPal, Clearpay, and other local payment methods. Full details will appear at checkout.
5. Do you offer international shipping?
Yes, we offer free worldwide shipping. Delivery times and options vary depending on your location. We ship to countries including the USA, Nigeria, Canada, France and more.
6. How can I track my order?
Once shipped, you’ll receive a confirmation email with your tracking number or direct delivery update (depending on location and method of dispatch).
7. What is your return policy?
Returns are accepted for unused, unworn items. Email us within 3 days of receiving your order for help. Visit our Returns & Exchanges page for full details.
8. Do you restock sold-out items?
Some pieces are restocked, but others are limited edition or exclusive drops. Follow us on Instagram or sign up for our newsletter for early updates.
9. Can I cancel or modify my order?
If you need to cancel or make a change, contact us immediately at dripoverall@gmail.com. We’ll do our best to accommodate before dispatch.
10. Where are your products made?
Most of our items are designed and manufactured in Nigeria, supporting skilled craftsmanship. We also print and finish some items in the UK for quality control.
11. Do you offer gift cards?
We currently don’t list gift cards on our site, but we can create a custom digital gift card on request. Email us and we’ll sort one out for you.
12. What are your washing and care instructions?
• Hand wash is recommended for some of our pieces to preserve their details and quality.
• For machine washing, use cold water on a gentle cycle.
• Avoid bleach or strong chemicals.
• Air dry to keep the shape and feel of the fabric intact.
13. Do you offer bulk or wholesale orders?
Yes — whether it’s a bulk family order, change of wardrobe, resale, or for an event, we’re happy to help. Email dripoverall@gmail.com to get started.
14. How can I stay updated on new arrivals and promotions?
Follow us on Instagram and TikTok @dripoverall and subscribe to our newsletter for early access to new drops, exclusive deals, and restocks.
15. Do you collaborate with influencers or brands?
Absolutely. We’re always open to collaborations that align with our vision. Email us your proposal or idea and let’s connect.
16. What is your shipping timeframe?
• UK orders typically arrive within 3–5 working days.
• Some orders may be delivered same day or next day depending on product availability and your location — especially in areas like London.
• We also offer fast delivery to Lagos and selected international cities.
17. Do you offer discounts or promo codes?
Yes — we run special offers from time to time. Follow us on socials or join our newsletter to never miss a drop or deal.
18. What should I do if I receive a damaged or incorrect item?
We’re sorry if anything isn’t right. Email us at dripoverall@gmail.com within 3 days and we’ll sort it out fast.
19. Do you have a physical store?
Not yet. For now, Drip Over All operates exclusively online and via direct order to give everyone access, wherever they are.
20. How do I contact customer service?
For anything you need, email dripoverall@gmail.com or use our Contact Us form.
21. Do you offer custom or personalised orders?
Yes — we accept custom orders. We can add your preferred design, with or without our logo. Reach out with your idea and we’ll bring it to life.